Advanced Office Management and Effective Management Skills

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Advanced Office Management and Effective Management Skills

Category

Administration and Secretarial Training Courses

Code

AC-103

City

Zurich (Switzerland)

Hotel

Hotel Meeting Room

Duration

One week 25Hour
2024-04-01 2024-04-05

Fees

5450 €
Durations for This Course
Register for this course
Content Training Methodology
Course Description:

Working closely with senior managers and executives, the Executive Secretary or Personal Assistants must be able to perform administrative or managerial roles as well as provide support to the management team. They also need excellent computing and communication skills, as well as a range of specialist business skills. This course covers  professional image, effective communication , business letter writing, dealing with difficult people, time and stress management, organizing meeting, and filling system.

Course Goal:

To enhance the participants’ Knowledge, Abilities and Skills necessary to discover and work towards achieving their personal best, to optimize their success through others, to learn how to save time and produce professional business correspondence with greater confidence

Course Objectives:
By the end of the course, participants will be able to:
  • Understand what makes an effective PA/Executive Secretary
  • Contribute his manager's success through aligned objectives
  • Analyse and maximise his use of time
  • Improve his communication skills
  • Take responsibility and manage crises
  • Achieve confidence through assertiveness
  • Continue personal development using an action plan
  • Work under pressure to achieve objectives
  • Understand the different methods used in storing information
  • Implement the easiest, safest method suitable for work environment
  • Successfully organizes meetings
Course Outline:

 

Professional Image

  • Job definition and analysis.
  • Identification of personality type.
  • Increasing productivity.
  • Developing a work plan.
  • Upper management recognition.
  • Influencing people.

 

Effective Communication

  • What is communication?
  • Communication barriers
  • Use body language effectively

 

Business Letter Writing

  • Understand the conventions of letter writing
  • Plan letters to reduce writing time and produce desired results
  • Get started easily
  • Finish with impact
  • Suit structure to purpose
  • Write concisely and clearly
  • Spot cliches, jargon and padding
  • Adopt a friendly reader based style
  • Constructive self-analysis.

 

Dealing with Difficult People

  • Identify the types of difficult people
  • Understand why difficult people are difficult
  • Deal with difficult people
  • Use your communication skills to:
    - Control your behaviour
    - Select appropriate ways of behaving
    - Influence others behaviour
  • Give and receive feedback effectively
  • Improve performance and manage others
  • Carry out disciplinary procedures and interviews
  • Action plan of how to deal effectively with difficult people and get results

 

Time and Stress Management

  • Analyze time usage.
  • Work prioritizing and scheduling
  • Travel arrangements.
  • How to use telephone.

 

Organizing Meeting

  • What makes good meetings good / bad meetings bad?
  • Obstacles to meeting effectiveness
  • Key Characteristics of an effective meeting
  • Meeting rules
  • Meeting process
  • Agenda setting
  • Meeting evaluation
  • Meeting room
  • Recording devices

 

Filing System

  • Needs of filing systems.
  • Manual filing systems.
  • Computerized filing systems.
  • Access database: An introduction
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Results --->  Of Courses
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26

Advanced Office Management and Effective Management Skills

2024-04-08 2024-04-12
Offline 5450 €
Florence-(Italy)

Advanced Office Management and Effective Management Skills

2024-04-22 2024-04-26
Offline 4950 €
Yerevan-(Armenia)

Advanced Office Management and Effective Management Skills

2024-04-29 2024-05-03
Offline 5450 €
Paris-(France)

Advanced Office Management and Effective Management Skills

2024-04-29 2024-05-03
Offline 5450 €
Prague-(Czech-Republic)

Advanced Office Management and Effective Management Skills

2024-05-06 2024-05-10
Offline 5450 €
Rome-(Italy)

Advanced Office Management and Effective Management Skills

2024-05-13 2024-05-17
Offline 5950 €
Singapore-(Singapore)

Advanced Office Management and Effective Management Skills

2024-05-20 2024-05-24
Offline 5450 €
Zurich-(Switzerland)

Advanced Office Management and Effective Management Skills

2024-06-17 2024-06-21
Offline 5450 €
Dublin-(Ireland)

Advanced Office Management and Effective Management Skills

2024-06-24 2024-06-28
Offline 5450 €
Athens-(Greece)

Advanced Office Management and Effective Management Skills

2024-06-30 2024-07-04
Offline 2550 €
Cairo-(Egypt)

Advanced Office Management and Effective Management Skills

2024-07-01 2024-07-05
Offline 4950 €
Baku-(Azerbaijan)

Advanced Office Management and Effective Management Skills

2024-07-08 2024-07-12
Offline 4950 €
Bangkok-(Thailand)

Advanced Office Management and Effective Management Skills

2024-07-15 2024-07-19
Offline 5450 €
Madrid-(Spain)

Advanced Office Management and Effective Management Skills

2024-07-29 2024-08-02
Offline 2950 €
Istanbul-(Turkey)

Advanced Office Management and Effective Management Skills

2024-07-29 2024-08-02
Offline 5450 €
Amsterdam-(Netherlands)

Advanced Office Management and Effective Management Skills

2024-08-12 2024-08-16
Offline 5450 €
Hamburg-(Germany)

Advanced Office Management and Effective Management Skills

2024-08-12 2024-08-16
Offline 5450 €
Malaga-(Spain)

Advanced Office Management and Effective Management Skills

2024-08-18 2024-08-22
Offline 3450 €
Kuwait-(Kuwait)

Advanced Office Management and Effective Management Skills

2024-08-26 2024-08-30
Offline 5450 €
London-(UK)

Advanced Office Management and Effective Management Skills

2024-09-02 2024-09-06
Offline 3950 €
Jakarta-(Indonesia)

Advanced Office Management and Effective Management Skills

2024-09-08 2024-09-12
Offline 2950 €
Hurghada-(Egypt)

Advanced Office Management and Effective Management Skills

2024-09-16 2024-09-20
Offline 4450 €
Trabzon-(Turkey)

Advanced Office Management and Effective Management Skills

2024-09-16 2024-09-20
Offline 4950 €
Zagreb-(Croatia)

Advanced Office Management and Effective Management Skills

2024-09-16 2024-09-20
Offline 3450 €
Tunisia

Advanced Office Management and Effective Management Skills

2024-10-07 2024-10-11
Offline 5450 €
Frankfurt-(Germany)

Advanced Office Management and Effective Management Skills

2024-10-07 2024-10-11
Offline 5450 €
Munich-(Germany)

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