Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

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Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

Category

Administration and Secretarial Training Courses

Code

AC-504

City

Rome (Italy)

Hotel

Hotel Meeting Room

Duration

One week 25Hour
2024-10-07 2024-10-11

Fees

5450 €
Durations for This Course
Register for this course
Content Training Methodology
Introduction

The roles of administrative professionals in business are continually evolving.  This exciting and interactive master-class is designed to provide you with the opportunity to review and develop your interpersonal and professional skills to maximise your effectiveness. 

In this master-class you will discuss how to:
  • enhance your skills to enable you to work at a higher level
  • appreciate the value and importance of your role
  • understand your business in order to work effectively
  • use communication skills to your advantage and to the benefit of your organisation
  • develop your interpersonal skills to improve your working practice
Objectives
  • build and improve upon your existing skill sets
  • develop your role and become more proactive
  • identify ways to expand your knowledge of the company and business area
  • have more control over your time and work output
  • develop and apply your interpersonal intelligence
  • manage your manager to mutual advantage
  • write more effective letters, e-mails and other forms of business correspondence
  • support and make memorable presentations
Content
Day One
Building on existing skills and developing the role/ Organisational skills and time management
  • What is your role?
  • Becoming more proactive
  • Self-development and expanding your knowledge of the business
  • Organisational skills
  • Planning and prioritising – taking control over your work load
Day Two
Organisational skills and time management (cont)/Dealing with change
  • Goal setting
  • Time management under pressure
  • Managing stress in self and others
  • Coping with, and taking advantage of, change in the work environment
Day Three
The importance and value of communication skills
  • Why are communication skills so important?
  • Expressing yourself with clarity
  • Spoken, written and remote communication – differences and implications
  • Telephone techniques
  • Writing more effective business letters and e-mails
  • Improving reports – structure, relevance, layout and editing
  • What makes a good presentation – tips to excellent presentations
Day Four
Managing your manager and raising your profile
  • Image management
  • Building an effective working relationship with your manager
  • What is expected of you?
  • Using your skills to enable your manager to concentrate on his/her priorities
  • Delegating and improving the quality of delegation received
  • Working as a team
Day Five
Interpersonal intelligence and influencing skills
  • Being a team player and flexibility
  • Understanding yourself and other people
  • Influencing skills – gaining support and cooperation of others
  • Improving self-confidence
  • Assertiveness
  • Resolving conflict
  • Giving and receiving feedback
  • Taking forward ideas for improvement
  • Action planning
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Results --->  Of Courses
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31

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-04-08 2024-04-12
Offline 5450 €
Copenhagen-(Denmark)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-04-15 2024-04-19
Offline 5450 €
Florence-(Italy)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-04-29 2024-05-03
Offline 5450 €
Berlin-(Germany)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-05-06 2024-05-10
Offline 4450 €
Trabzon-(Turkey)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-05-13 2024-05-17
Offline 5450 €
Auckland-(New-Zealand)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-05-20 2024-05-24
Offline 5450 €
Munich-(Germany)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-05-27 2024-05-31
Offline 5450 €
Paris-(France)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-06-02 2024-06-06
Offline 3450 €
Muscat-(Oman)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-06-17 2024-06-21
Offline 3450 €
Tunisia

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-07-08 2024-07-12
Offline 5450 €
Zurich-(Switzerland)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-07-15 2024-07-19
Offline 5450 €
Vienna-(Austria)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-07-21 2024-07-25
Offline 2950 €
Manama-(Bahrain)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-07-22 2024-07-26
Offline 5450 €
Cyprus-(Larnaka)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-07-29 2024-08-02
Offline 1450 €
ONLINE

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-08-05 2024-08-09
Offline 5450 €
Malaga-(Spain)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-08-12 2024-08-16
Offline 3950 €
Jakarta-(Indonesia)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-08-12 2024-08-16
Offline 5450 €
Dublin-(Ireland)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-08-12 2024-08-16
Offline 4950 €
Bangkok-(Thailand)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-08-18 2024-08-22
Offline 2950 €
Amman-(Jordan)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-01 2024-09-05
Offline 2950 €
Sharm-ElShaikh-(Egypt)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-02 2024-09-06
Offline 5450 €
Amsterdam-(Netherlands)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-08 2024-09-12
Offline 2550 €
Cairo-(Egypt)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-09 2024-09-13
Offline 5450 €
Brussels-(Belgium)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-15 2024-09-19
Offline 3450 €
Kuwait-(Kuwait)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-16 2024-09-20
Offline 5450 €
Frankfurt-(Germany)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-16 2024-09-20
Offline 5450 €
London-(UK)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-09-29 2024-10-03
Offline 3450 €
Marrakesh-(Morocco)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-10-07 2024-10-11
Offline 5450 €
Rome-(Italy)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-10-13 2024-10-17
Offline 3450 €
Doha-(Qatar)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-10-14 2024-10-18
Offline 4450 €
Kuala-Lumpur-(Malaysia)

Organising and Behavioural Skills for Administrative Professionals_Executive Secretaries_PAs

2024-10-28 2024-11-01
Offline 5450 €
Madrid-(Spain)

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