Customer focused organisations know that delivering excellence in service does not happen by accident. It requires careful integration of key factors that together set the company apart from competitors, win and retain profitable customers and attract, motivate and keep best staff. In this five-day programme delegates will learn the core practices and skills that successful businesses employ to consistently deliver world-class customer service experiences.
This programme is designed to be highly interactive, challenging and stimulating. Delegates will learn by a combination of active participation using programme materials, case study review, discussion, syndicate group work, skills practice exercises, training videos and exploration of relevant organizational issues. This programme synthesizes use of relevant organizational theory and customer service best practice with core communication strategies and skills.
Moving closer to the customer – rapport skills to build better relationships
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Customer Service Excellence | 2024-05-26 2024-05-30 |
Class Room
Hurghada-(Egypt)
|
2950 € |
Customer Service Excellence | 2024-05-27 2024-05-31 |
Class Room
Bucharest-(Romania)
|
4950 € |
Customer Service Excellence | 2024-06-03 2024-06-07 |
Class Room
Athens-(Greece)
|
5450 € |
Customer Service Excellence | 2024-06-10 2024-06-14 |
Class Room
Paris-(France)
|
5450 € |
Customer Service Excellence | 2024-06-17 2024-06-21 |
Class Room
Budapest-(Hungary)
|
4950 € |
Customer Service Excellence | 2024-06-30 2024-07-04 |
Class Room
Sharm-ElShaikh-(Egypt)
|
2950 € |
Customer Service Excellence | 2024-07-01 2024-07-05 |
Class Room
Brussels-(Belgium)
|
5450 € |
Customer Service Excellence | 2024-07-15 2024-07-19 |
Class Room
Tunisia
|
3450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Customer Service Excellence | 2024-08-05 2024-08-09 |
Class Room
Athens-(Greece)
|
5450 € |
Customer Service Excellence | 2024-08-11 2024-08-15 |
Class Room
Beirut-(Lebanon)
|
2550 € |
Customer Service Excellence | 2024-08-12 2024-08-16 |
Class Room
Istanbul-(Turkey)
|
2950 € |
Customer Service Excellence | 2024-08-12 2024-08-16 |
Class Room
DUBAI-(UAE)
|
2950 € |
Customer Service Excellence | 2024-08-19 2024-08-23 |
Class Room
Trabzon-(Turkey)
|
4450 € |
Customer Service Excellence | 2024-08-19 2024-08-23 |
Class Room
Yerevan-(Armenia)
|
4950 € |
Customer Service Excellence | 2024-09-02 2024-09-06 |
Class Room
Bangkok-(Thailand)
|
4950 € |
Customer Service Excellence | 2024-09-15 2024-09-19 |
Class Room
Casablanca-(Morocco)
|
3450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Customer Service Excellence | 2024-09-16 2024-09-20 |
Class Room
Copenhagen-(Denmark)
|
5450 € |
Customer Service Excellence | 2024-09-23 2024-09-27 |
Class Room
London-(UK)
|
5450 € |
Customer Service Excellence | 2024-09-30 2024-10-04 |
Class Room
Singapore-(Singapore)
|
5950 € |
Customer Service Excellence | 2024-10-07 2024-10-11 |
Class Room
Prague-(Czech-Republic)
|
5450 € |
Customer Service Excellence | 2024-10-14 2024-10-18 |
Class Room
Berlin-(Germany)
|
5450 € |
Customer Service Excellence | 2024-10-21 2024-10-25 |
Class Room
Madrid-(Spain)
|
5450 € |
Customer Service Excellence | 2024-10-21 2024-10-25 |
Class Room
Amsterdam-(Netherlands)
|
5450 € |
Customer Service Excellence | 2024-11-25 2024-11-29 |
Class Room
Dublin-(Ireland)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
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Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Customer Service Excellence
Scandinavian Academy for Training and Development AB
Training services provider in the Kingdom of Sweden
Registration number : 7431 - 559173