Course: Resolving Contractual Claims and Disputes

Program Outline

Why Claims Occur - The Red Flags

• Situations Causing Costly Claims
• Contractor Practices that Cause Claims
• Owner Practices that Cause Claims
• Causes Associated with: Contract Documents, Contract Awards, Contract Administration and Claim Settlement Procedures and Practices

Contractors Objectives

• Profits
• Fair and Unfair Practices
• Keeping Records

Contracts in Progress

• Avoiding Problems
• Know Your Contract
• General and Special Terms

Claims

• Nature of Claims
• Types of Claims
• Claims Process

Quantification of Damages

• Types of Damages
• Liquidated Damages
• Actual Damages
• Other Considerations

Dispute Resolution

• Negotiation
• Arbitration
• Litigation
• Alternative Dispute Resolution (ADR)

Case Study

• Factual Background of the Project
• The Project Events
• Discussion of the Project; Problems and Responsibilities

The Scandinavian Academy for Training and Development employs modern methods in training and skills development, enhancing the efficiency of human resource development. We follow these practices:

• Theoretical Lectures: 
  • We deliver knowledge through advanced presentations such as PowerPoint and visual materials, including videos and short films.
• Scientific Assessment:
  • We evaluate trainees skills before and after the course to ensure their progress.
• Brainstorming and Interaction: 
  • We encourage active participation through brainstorming sessions and applying concepts through role play.
• Practical Cases:
  • We provide practical cases that align with the scientific content and the participants specific needs.
• Examinations: 
  • Tests are conducted at the end of the program to assess knowledge retention.
• Educational Materials:
  • We provide both printed and digital scientific and practical materials to participants.
• Attendance and Final Result Reports:
  • We prepare detailed attendance reports for participants and offer a comprehensive program evaluation.
• Professionals and Experts: 
  • The programs scientific content is prepared by the best professors and trainers in various fields.
• Professional Completion Certificate: 
  • Participants receive a professional completion certificate issued by the Scandinavian Academy for Training and Development in the Kingdom of Sweden, with the option for international authentication.
• Program Timings:
  • Training programs are held from 10:00 AM to 2:00 PM and include coffee break sessions during lectures.

Program Objectives

By the end of the program, participants will be able to:

• Identify and avoid causes for contractual claims and change orders.
• Recognize the different types of claims and how to prevent and/or deal with each type.
• Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation.
• Practice and discuss, through a project, all aspects of handling and resolving contractual claims and change orders.

This Program is designed for

All those involved in implementing contracts and handling claims and change orders; also those involved in any step of contract preparation/ administration for them to appreciate the importance of a well prepared contract