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Training Course in Quality Customer Service for Supervisors and Managers

Course: Quality Customer Service for Supervisors and Managers

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Course: Quality Customer Service for Supervisors and Managers

Category

Customer Service, Sales & Marketing Training Courses

Code

SM-102
Language English

City

Florence (Italy)

Hotel

Hotel Meeting Room

Duration

One week 25Hour
2025-02-03 2025-02-07

Fees

5450 €
Durations for this Course
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Overeview Course Outline Training Methodology Course Location

Course Description

Customer service is the foundation on which success and profitability can be built. Nowadays most organizations try to give better service than their competitors, by empower their employees at the customer interface to improve processes, procedures and tasks

This 5-day course covers the techniques and tools necessary to change the organization’s culture to be more “customer-focused” organization, and help the participant to develop "customer driven" attitudes and behaviors in customer service

Course Goal: 

To enhance the participant’s knowledge, Abilities and Skills necessary to lead his team to service excellence and position his department for continuous success

Course Objectives: 

By the end of the workshop the participant will be able to:

  • Understand Costs of satisfaction vs. unsatisfaction
  • Lead Change as a tool for leading teamwork and motivating customers
  • Create Supportive, less stressed work environment
  • Customer-oriented leadership

Who Can Benefit?

Supervisors and managers who lead a customer service team.

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Results --->  Of Courses
57

Quality Customer Service for Supervisors and Managers

2025-01-06 2025-01-10
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Zurich (Switzerland) Zurich-(Switzerland)

Quality Customer Service for Supervisors and Managers

2025-01-12 2025-01-16
Class Room 2550 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Cairo (Egypt) Cairo-(Egypt)

Quality Customer Service for Supervisors and Managers

2025-01-13 2025-01-17
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Geneva (Switzerland) Geneva-(Switzerland)

Quality Customer Service for Supervisors and Managers

2025-01-13 2025-01-17
Class Room 3950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Jakarta (Indonesia) Jakarta-(Indonesia)

Quality Customer Service for Supervisors and Managers

2025-01-20 2025-01-24
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Budapest (Hungary) Budapest-(Hungary)

Quality Customer Service for Supervisors and Managers

2025-01-20 2025-01-24
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Cyprus (Larnaka) Cyprus-(Larnaka)

Quality Customer Service for Supervisors and Managers

2025-01-20 2025-01-24
Online 1750 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of ONLINE ONLINE

Quality Customer Service for Supervisors and Managers

2025-02-03 2025-02-07
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Bucharest (Romania) Bucharest-(Romania)

Quality Customer Service for Supervisors and Managers

2025-02-03 2025-02-07
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Florence (Italy) Florence-(Italy)

Quality Customer Service for Supervisors and Managers

2025-02-23 2025-02-27
Class Room 3450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Doha (Qatar) Doha-(Qatar)

Quality Customer Service for Supervisors and Managers

2025-03-03 2025-03-07
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Zagreb (Croatia) Zagreb-(Croatia)

Quality Customer Service for Supervisors and Managers

2025-03-17 2025-03-21
Class Room 4450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Kuala Lumpur (Malaysia) Kuala-Lumpur-(Malaysia)

Quality Customer Service for Supervisors and Managers

2025-03-17 2025-03-21
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Athens (Greece) Athens-(Greece)

Quality Customer Service for Supervisors and Managers

2025-04-07 2025-04-11
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Bangkok (Thailand) Bangkok-(Thailand)

Quality Customer Service for Supervisors and Managers

2025-04-07 2025-04-11
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Tbilisi (Georgia) Tbilisi-(Georgia)

Quality Customer Service for Supervisors and Managers

2025-04-07 2025-04-11
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Malaga (Spain) Malaga-(Spain)

Quality Customer Service for Supervisors and Managers

2025-04-21 2025-04-25
Class Room 2950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Istanbul (Turkey) Istanbul-(Turkey)

Quality Customer Service for Supervisors and Managers

2025-05-04 2025-05-08
Class Room 3450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Casablanca (Morocco) Casablanca-(Morocco)

Quality Customer Service for Supervisors and Managers

2025-05-26 2025-05-30
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Stockholm (Sweden) Stockholm-(Sweden)

Quality Customer Service for Supervisors and Managers

2025-05-26 2025-05-30
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Hong Kong Hong-Kong

Quality Customer Service for Supervisors and Managers

2025-06-02 2025-06-06
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Munich (Germany) Munich-(Germany)

Quality Customer Service for Supervisors and Managers

2025-06-16 2025-06-20
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Budapest (Hungary) Budapest-(Hungary)

Quality Customer Service for Supervisors and Managers

2025-06-16 2025-06-20
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Prague (Czech Republic) Prague-(Czech-Republic)

Quality Customer Service for Supervisors and Managers

2025-06-23 2025-06-27
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Madrid (Spain) Madrid-(Spain)

Quality Customer Service for Supervisors and Managers

2025-06-30 2025-07-04
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Barcelona (Spain) Barcelona-(Spain)

Quality Customer Service for Supervisors and Managers

2025-07-07 2025-07-11
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Brussels (Belgium) Brussels-(Belgium)

Quality Customer Service for Supervisors and Managers

2025-07-07 2025-07-11
Class Room 3450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Tunisia Tunisia

Quality Customer Service for Supervisors and Managers

2025-07-14 2025-07-18
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Frankfurt (Germany) Frankfurt-(Germany)

Quality Customer Service for Supervisors and Managers

2025-07-27 2025-07-31
Class Room 2950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Manama (Bahrain) Manama-(Bahrain)

Quality Customer Service for Supervisors and Managers

2025-08-03 2025-08-07
Class Room 2950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Hurghada (Egypt) Hurghada-(Egypt)

Quality Customer Service for Supervisors and Managers

2025-08-11 2025-08-15
Class Room 4450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Trabzon (Turkey) Trabzon-(Turkey)

Quality Customer Service for Supervisors and Managers

2025-08-18 2025-08-22
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Yerevan (Armenia) Yerevan-(Armenia)

Quality Customer Service for Supervisors and Managers

2025-08-25 2025-08-29
Class Room 5950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Singapore (Singapore) Singapore-(Singapore)

Quality Customer Service for Supervisors and Managers

2025-09-01 2025-09-05
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Amsterdam (Netherlands) Amsterdam-(Netherlands)

Quality Customer Service for Supervisors and Managers

2025-09-08 2025-09-12
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Amsterdam (Netherlands) Amsterdam-(Netherlands)

Quality Customer Service for Supervisors and Managers

2025-09-15 2025-09-19
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of London (UK) London-(UK)

Quality Customer Service for Supervisors and Managers

2025-09-15 2025-09-19
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Paris (France) Paris-(France)

Quality Customer Service for Supervisors and Managers

2025-09-15 2025-09-19
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Dublin (Ireland) Dublin-(Ireland)

Quality Customer Service for Supervisors and Managers

2025-09-15 2025-09-19
Class Room 3450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of DUBAI (UAE) DUBAI-(UAE)

Quality Customer Service for Supervisors and Managers

2025-09-21 2025-09-25
Class Room 3450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Kuwait (Kuwait) Kuwait-(Kuwait)

Quality Customer Service for Supervisors and Managers

2025-09-21 2025-09-25
Class Room 3450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Marrakesh (Morocco) Marrakesh-(Morocco)

Quality Customer Service for Supervisors and Managers

2025-09-22 2025-09-26
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Hamburg (Germany) Hamburg-(Germany)

Quality Customer Service for Supervisors and Managers

2025-09-22 2025-09-26
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Baku (Azerbaijan) Baku-(Azerbaijan)

Quality Customer Service for Supervisors and Managers

2025-10-06 2025-10-10
Class Room 6950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Washington (US) Washington-(US)

Quality Customer Service for Supervisors and Managers

2025-10-12 2025-10-16
Class Room 2950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Sharm ElShaikh (Egypt) Sharm-ElShaikh-(Egypt)

Quality Customer Service for Supervisors and Managers

2025-10-13 2025-10-17
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Auckland (New Zealand) Auckland-(New-Zealand)

Quality Customer Service for Supervisors and Managers

2025-10-19 2025-10-23
Class Room 2550 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Beirut (Lebanon) Beirut-(Lebanon)

Quality Customer Service for Supervisors and Managers

2025-10-27 2025-10-31
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Athens (Greece) Athens-(Greece)

Quality Customer Service for Supervisors and Managers

2025-11-02 2025-11-06
Class Room 3450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Muscat (Oman) Muscat-(Oman)

Quality Customer Service for Supervisors and Managers

2025-11-17 2025-11-21
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Marbella (Spain) Marbella-(Spain)

Quality Customer Service for Supervisors and Managers

2025-11-17 2025-11-21
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Vienna (Austria) Vienna-(Austria)

Quality Customer Service for Supervisors and Managers

2025-12-01 2025-12-05
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Rome (Italy) Rome-(Italy)

Quality Customer Service for Supervisors and Managers

2025-12-15 2025-12-19
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Copenhagen (Denmark) Copenhagen-(Denmark)

Quality Customer Service for Supervisors and Managers

2025-12-21 2025-12-25
Class Room 2950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Amman (Jordan) Amman-(Jordan)

Quality Customer Service for Supervisors and Managers

2025-12-22 2025-12-26
Class Room 2950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Istanbul (Turkey) Istanbul-(Turkey)

Quality Customer Service for Supervisors and Managers

2025-12-22 2025-12-26
Class Room 5450 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Berlin (Germany) Berlin-(Germany)

Quality Customer Service for Supervisors and Managers

2025-12-22 2025-12-26
Class Room 4950 €
training course in Quality Customer Service for Supervisors and Managers held in in the city of Warsaw (Poland) Warsaw-(Poland)

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