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Training Course in IT Service Management

Course: IT Service Management

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Course: IT Service Management

Category

IT, Telecommunication & Networking Training Courses

Code

IT-670
Language English

City

Florence (Italy)

Hotel

Hotel Meeting Room

Duration

One week 25Hour
2025-01-13 2025-01-17

Fees

5450 €
Durations for this Course
Register for this course
Overeview Course Outline Training Methodology Course Location

INTRODUCTION

Organisations the world over are facing an increasing dependence on their IT services in order to survive. There is an expectation that the IT Services not only support the current business activities effectively and efficiently, but also provide new, innovative and dynamic responses to their ever changing business requirements. As a consequence, Service providers can no longer just focus their attention on technology they need to consider the quality and consistency of the services they provide and develop a true partnership with their customers.
One of the responses to this challenge is to consider using ITIL® (IT Infrastructure Library) Service Management best practice which has now become a world de facto standard and is widely adopted across all business sectors. Service Management is about understanding business priorities, identifying how/where IT investment should be made and assessing the correct approach to establishing appropriate control over the IT infrastructure and the services that underpin its success.

WHO SHOULD ATTEND?

The IT Service Management programme is aimed at all levels of staff. There are no prerequisites for this event, although an awareness of IT issues and technologies will help with the understanding. Delegates will receive a broad introduction to the topics covered within ITIL V3 which can also be used as preparation for undertaking the official ITIL V3 Foundation Certificate examination if required

PROGRAMME OBJECTIVES

  • To introduce delegates to IT Service Management (ITIL)
  • To gain an understanding of the ITIL processes and activities covered in the ITIL core guide
  • To understand the terminology and characteristics of good practice in ITIL
  • To prepare delegates to apply the knowledge in the workplace
  • To provide the foundation for further study
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Results --->  Of Courses
58

IT Service Management

2025-01-06 2025-01-10
Class Room 5450 €
training course in IT Service Management held in in the city of London (UK) London-(UK)

IT Service Management

2025-01-13 2025-01-17
Class Room 5450 €
training course in IT Service Management held in in the city of Florence (Italy) Florence-(Italy)

IT Service Management

2025-01-20 2025-01-24
Class Room 5450 €
training course in IT Service Management held in in the city of Marbella (Spain) Marbella-(Spain)

IT Service Management

2025-01-20 2025-01-24
Class Room 5450 €
training course in IT Service Management held in in the city of Frankfurt (Germany) Frankfurt-(Germany)

IT Service Management

2025-02-10 2025-02-14
Class Room 5450 €
training course in IT Service Management held in in the city of Stockholm (Sweden) Stockholm-(Sweden)

IT Service Management

2025-02-10 2025-02-14
Class Room 5450 €
training course in IT Service Management held in in the city of Auckland (New Zealand) Auckland-(New-Zealand)

IT Service Management

2025-02-10 2025-02-14
Online 1750 €
training course in IT Service Management held in in the city of ONLINE ONLINE

IT Service Management

2025-02-17 2025-02-21
Class Room 6950 €
training course in IT Service Management held in in the city of New York (US) New-York-(US)

IT Service Management

2025-02-23 2025-02-27
Class Room 2950 €
training course in IT Service Management held in in the city of Hurghada (Egypt) Hurghada-(Egypt)

IT Service Management

2025-02-24 2025-03-28
Class Room 5450 €
training course in IT Service Management held in in the city of Malaga (Spain) Malaga-(Spain)

IT Service Management

2025-03-10 2025-03-14
Class Room 5450 €
training course in IT Service Management held in in the city of Munich (Germany) Munich-(Germany)

IT Service Management

2025-03-17 2025-03-21
Class Room 5450 €
training course in IT Service Management held in in the city of Hamburg (Germany) Hamburg-(Germany)

IT Service Management

2025-03-17 2025-03-21
Class Room 5450 €
training course in IT Service Management held in in the city of Madrid (Spain) Madrid-(Spain)

IT Service Management

2025-03-23 2025-03-27
Class Room 2950 €
training course in IT Service Management held in in the city of Amman (Jordan) Amman-(Jordan)

IT Service Management

2025-03-24 2025-03-28
Class Room 4450 €
training course in IT Service Management held in in the city of Trabzon (Turkey) Trabzon-(Turkey)

IT Service Management

2025-03-31 2025-04-04
Class Room 5450 €
training course in IT Service Management held in in the city of Paris (France) Paris-(France)

IT Service Management

2025-03-31 2025-04-04
Class Room 4450 €
training course in IT Service Management held in in the city of Kuala Lumpur (Malaysia) Kuala-Lumpur-(Malaysia)

IT Service Management

2025-04-07 2025-04-11
Class Room 5450 €
training course in IT Service Management held in in the city of Cyprus (Larnaka) Cyprus-(Larnaka)

IT Service Management

2025-04-28 2025-05-02
Class Room 4950 €
training course in IT Service Management held in in the city of Yerevan (Armenia) Yerevan-(Armenia)

IT Service Management

2025-05-05 2025-05-09
Class Room 5450 €
training course in IT Service Management held in in the city of Prague (Czech Republic) Prague-(Czech-Republic)

IT Service Management

2025-05-18 2025-05-22
Class Room 3450 €
training course in IT Service Management held in in the city of Marrakesh (Morocco) Marrakesh-(Morocco)

IT Service Management

2025-05-26 2025-05-30
Class Room 5450 €
training course in IT Service Management held in in the city of Amsterdam (Netherlands) Amsterdam-(Netherlands)

IT Service Management

2025-05-26 2025-05-30
Class Room 5450 €
training course in IT Service Management held in in the city of Hong Kong Hong-Kong

IT Service Management

2025-06-22 2025-06-26
Class Room 2550 €
training course in IT Service Management held in in the city of Beirut (Lebanon) Beirut-(Lebanon)

IT Service Management

2025-06-30 2025-07-04
Class Room 5450 €
training course in IT Service Management held in in the city of Brussels (Belgium) Brussels-(Belgium)

IT Service Management

2025-06-30 2025-07-04
Class Room 5450 €
training course in IT Service Management held in in the city of Dublin (Ireland) Dublin-(Ireland)

IT Service Management

2025-06-30 2025-07-04
Class Room 3450 €
training course in IT Service Management held in in the city of Tunisia Tunisia

IT Service Management

2025-07-07 2025-07-11
Class Room 5450 €
training course in IT Service Management held in in the city of Zurich (Switzerland) Zurich-(Switzerland)

IT Service Management

2025-07-13 2025-07-17
Class Room 2950 €
training course in IT Service Management held in in the city of Sharm ElShaikh (Egypt) Sharm-ElShaikh-(Egypt)

IT Service Management

2025-07-14 2025-07-18
Class Room 5450 €
training course in IT Service Management held in in the city of Rome (Italy) Rome-(Italy)

IT Service Management

2025-07-28 2025-08-01
Class Room 5950 €
training course in IT Service Management held in in the city of Singapore (Singapore) Singapore-(Singapore)

IT Service Management

2025-07-28 2025-08-01
Class Room 4950 €
training course in IT Service Management held in in the city of Zagreb (Croatia) Zagreb-(Croatia)

IT Service Management

2025-08-10 2025-08-14
Class Room 3450 €
training course in IT Service Management held in in the city of Muscat (Oman) Muscat-(Oman)

IT Service Management

2025-08-11 2025-08-15
Class Room 5450 €
training course in IT Service Management held in in the city of Vienna (Austria) Vienna-(Austria)

IT Service Management

2025-08-18 2025-08-22
Class Room 6950 €
training course in IT Service Management held in in the city of Washington (US) Washington-(US)

IT Service Management

2025-08-24 2025-08-28
Class Room 3450 €
training course in IT Service Management held in in the city of Kuwait (Kuwait) Kuwait-(Kuwait)

IT Service Management

2025-09-01 2025-09-05
Class Room 2950 €
training course in IT Service Management held in in the city of Istanbul (Turkey) Istanbul-(Turkey)

IT Service Management

2025-09-01 2025-09-05
Class Room 4950 €
training course in IT Service Management held in in the city of Warsaw (Poland) Warsaw-(Poland)

IT Service Management

2025-09-15 2025-09-19
Class Room 5450 €
training course in IT Service Management held in in the city of Athens (Greece) Athens-(Greece)

IT Service Management

2025-09-22 2025-09-26
Class Room 4950 €
training course in IT Service Management held in in the city of Bucharest (Romania) Bucharest-(Romania)

IT Service Management

2025-09-29 2025-10-03
Class Room 5450 €
training course in IT Service Management held in in the city of Brussels (Belgium) Brussels-(Belgium)

IT Service Management

2025-10-12 2025-10-16
Class Room 2950 €
training course in IT Service Management held in in the city of Manama (Bahrain) Manama-(Bahrain)

IT Service Management

2025-10-12 2025-10-16
Class Room 3450 €
training course in IT Service Management held in in the city of Casablanca (Morocco) Casablanca-(Morocco)

IT Service Management

2025-10-13 2025-10-17
Class Room 5450 €
training course in IT Service Management held in in the city of Barcelona (Spain) Barcelona-(Spain)

IT Service Management

2025-10-13 2025-10-17
Class Room 3450 €
training course in IT Service Management held in in the city of DUBAI (UAE) DUBAI-(UAE)

IT Service Management

2025-10-13 2025-10-17
Class Room 5450 €
training course in IT Service Management held in in the city of Paris (France) Paris-(France)

IT Service Management

2025-10-19 2025-10-23
Class Room 3450 €
training course in IT Service Management held in in the city of Doha (Qatar) Doha-(Qatar)

IT Service Management

2025-10-19 2025-10-23
Class Room 2550 €
training course in IT Service Management held in in the city of Cairo (Egypt) Cairo-(Egypt)

IT Service Management

2025-10-20 2025-10-24
Class Room 3950 €
training course in IT Service Management held in in the city of Jakarta (Indonesia) Jakarta-(Indonesia)

IT Service Management

2025-11-03 2025-11-07
Class Room 4950 €
training course in IT Service Management held in in the city of Baku (Azerbaijan) Baku-(Azerbaijan)

IT Service Management

2025-11-10 2025-11-14
Class Room 5450 €
training course in IT Service Management held in in the city of Geneva (Switzerland) Geneva-(Switzerland)

IT Service Management

2025-11-17 2025-11-21
Class Room 5950 €
training course in IT Service Management held in in the city of Toronto (Canada) Toronto-(Canada)

IT Service Management

2025-11-17 2025-11-21
Class Room 5450 €
training course in IT Service Management held in in the city of Copenhagen (Denmark) Copenhagen-(Denmark)

IT Service Management

2025-12-01 2025-12-05
Class Room 5450 €
training course in IT Service Management held in in the city of London (UK) London-(UK)

IT Service Management

2025-12-08 2025-12-12
Class Room 4950 €
training course in IT Service Management held in in the city of Budapest (Hungary) Budapest-(Hungary)

IT Service Management

2025-12-15 2025-12-19
Class Room 4950 €
training course in IT Service Management held in in the city of Tbilisi (Georgia) Tbilisi-(Georgia)

IT Service Management

2025-12-22 2025-12-26
Class Room 5450 €
training course in IT Service Management held in in the city of Berlin (Germany) Berlin-(Germany)

IT Service Management

2025-12-22 2025-12-26
Class Room 4950 €
training course in IT Service Management held in in the city of Bangkok (Thailand) Bangkok-(Thailand)

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