INTRODUCTION
Organisations the world over are facing an increasing dependence on their IT services in order to survive. There is an expectation that the IT Services not only support the current business activities effectively and efficiently, but also provide new, innovative and dynamic responses to their ever changing business requirements. As a consequence, Service providers can no longer just focus their attention on technology they need to consider the quality and consistency of the services they provide and develop a true partnership with their customers.
One of the responses to this challenge is to consider using ITIL® (IT Infrastructure Library) Service Management best practice which has now become a world de facto standard and is widely adopted across all business sectors. Service Management is about understanding business priorities, identifying how/where IT investment should be made and assessing the correct approach to establishing appropriate control over the IT infrastructure and the services that underpin its success.
WHO SHOULD ATTEND?
The IT Service Management programme is aimed at all levels of staff. There are no prerequisites for this event, although an awareness of IT issues and technologies will help with the understanding. Delegates will receive a broad introduction to the topics covered within ITIL V3 which can also be used as preparation for undertaking the official ITIL V3 Foundation Certificate examination if required
PROGRAMME OBJECTIVES
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
IT Service Management | 2024-09-16 2024-09-20 |
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Class Room
Athens-(Greece)
|
5450 € |
IT Service Management | 2024-09-23 2024-09-27 |
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Class Room
Bucharest-(Romania)
|
4950 € |
IT Service Management | 2024-09-30 2024-10-04 |
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Class Room
Brussels-(Belgium)
|
5450 € |
IT Service Management | 2024-10-13 2024-10-17 |
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Class Room
Manama-(Bahrain)
|
2950 € |
IT Service Management | 2024-10-13 2024-10-17 |
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Class Room
Casablanca-(Morocco)
|
3450 € |
IT Service Management | 2024-10-14 2024-10-18 |
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Class Room
Barcelona-(Spain)
|
5450 € |
IT Service Management | 2024-10-14 2024-10-18 |
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Class Room
DUBAI-(UAE)
|
2950 € |
IT Service Management | 2024-10-14 2024-10-18 |
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Class Room
Paris-(France)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
IT Service Management | 2024-10-20 2024-10-24 |
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Class Room
Doha-(Qatar)
|
3450 € |
IT Service Management | 2024-10-20 2024-10-24 |
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Class Room
Cairo-(Egypt)
|
2550 € |
IT Service Management | 2024-10-21 2024-10-25 |
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Class Room
Jakarta-(Indonesia)
|
3950 € |
IT Service Management | 2024-11-04 2024-11-08 |
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Class Room
Baku-(Azerbaijan)
|
4950 € |
IT Service Management | 2024-11-11 2024-11-15 |
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Class Room
Geneva-(Switzerland)
|
5450 € |
IT Service Management | 2024-11-18 2024-11-22 |
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Class Room
Toronto-(Canada)
|
5950 € |
IT Service Management | 2024-11-18 2024-11-22 |
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Class Room
Copenhagen-(Denmark)
|
5450 € |
IT Service Management | 2024-12-02 2024-12-06 |
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Class Room
London-(UK)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
IT Service Management | 2024-12-09 2024-12-13 |
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Class Room
Budapest-(Hungary)
|
4950 € |
IT Service Management | 2024-12-16 2024-12-20 |
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Class Room
Tbilisi-(Georgia)
|
4950 € |
IT Service Management | 2024-12-23 2024-12-27 |
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Class Room
Berlin-(Germany)
|
5450 € |
IT Service Management | 2024-12-23 2024-12-27 |
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Class Room
Bangkok-(Thailand)
|
4950 € |
IT Service Management | 2025-01-06 2025-01-10 |
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Class Room
London-(UK)
|
5450 € |
IT Service Management | 2025-01-13 2025-01-17 |
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Class Room
Florence-(Italy)
|
5450 € |
IT Service Management | 2025-01-20 2025-01-24 |
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Class Room
Marbella-(Spain)
|
5450 € |
IT Service Management | 2025-01-20 2025-01-24 |
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Class Room
Frankfurt-(Germany)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
IT Service Management | 2025-02-10 2025-02-14 |
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Class Room
Stockholm-(Sweden)
|
5450 € |
IT Service Management | 2025-02-10 2025-02-14 |
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Class Room
Auckland-(New-Zealand)
|
5450 € |
IT Service Management | 2025-02-10 2025-02-14 |
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Online
ONLINE
|
1750 € |
IT Service Management | 2025-02-17 2025-02-21 |
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Class Room
New-York-(US)
|
6950 € |
IT Service Management | 2025-02-23 2025-02-27 |
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Class Room
Hurghada-(Egypt)
|
2950 € |
IT Service Management | 2025-02-24 2025-03-28 |
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Class Room
Malaga-(Spain)
|
5450 € |
IT Service Management | 2025-03-10 2025-03-14 |
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Class Room
Munich-(Germany)
|
5450 € |
IT Service Management | 2025-03-17 2025-03-21 |
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Class Room
Hamburg-(Germany)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
IT Service Management | 2025-03-17 2025-03-21 |
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Class Room
Madrid-(Spain)
|
5450 € |
IT Service Management | 2025-03-23 2025-03-27 |
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Class Room
Amman-(Jordan)
|
2950 € |
IT Service Management | 2025-03-24 2025-03-28 |
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Class Room
Trabzon-(Turkey)
|
4450 € |
IT Service Management | 2025-03-31 2025-04-04 |
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Class Room
Paris-(France)
|
5450 € |
IT Service Management | 2025-03-31 2025-04-04 |
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Class Room
Kuala-Lumpur-(Malaysia)
|
4450 € |
IT Service Management | 2025-04-07 2025-04-11 |
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Class Room
Cyprus-(Larnaka)
|
5450 € |
IT Service Management | 2025-04-28 2025-05-02 |
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Class Room
Yerevan-(Armenia)
|
4950 € |
IT Service Management | 2025-05-05 2025-05-09 |
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Class Room
Prague-(Czech-Republic)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
IT Service Management | 2025-05-18 2025-05-22 |
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Class Room
Marrakesh-(Morocco)
|
3450 € |
IT Service Management | 2025-05-26 2025-05-30 |
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Class Room
Amsterdam-(Netherlands)
|
5450 € |
IT Service Management | 2025-05-26 2025-05-30 |
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Class Room
Hong-Kong
|
5450 € |
IT Service Management | 2025-06-22 2025-06-26 |
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Class Room
Beirut-(Lebanon)
|
2550 € |
IT Service Management | 2025-06-30 2025-07-04 |
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Class Room
Brussels-(Belgium)
|
5450 € |
IT Service Management | 2025-06-30 2025-07-04 |
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Class Room
Dublin-(Ireland)
|
5450 € |
IT Service Management | 2025-06-30 2025-07-04 |
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Class Room
Tunisia
|
3450 € |
IT Service Management | 2025-07-07 2025-07-11 |
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Class Room
Zurich-(Switzerland)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
IT Service Management | 2025-07-13 2025-07-17 |
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Class Room
Sharm-ElShaikh-(Egypt)
|
2950 € |
IT Service Management | 2025-07-14 2025-07-18 |
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Class Room
Rome-(Italy)
|
5450 € |
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Scandinavian Academy for Training and Development AB
Training services provider in the Kingdom of Sweden
Registration number : 559173 - 7431
VAT No : SE559173743101
LEI : 894500PURESQ3KN5AJ74