Course: Leading and Managing Change

The Programme Content

Foundations of Change

• Welcome, Introductions, Programme Objectives, Personal Objectives and ‘Ground Rules’
• “Seescapes” and “Soundscapes” – how change has been a constant in your lives
• Business Strategy and Change
  • The Importance of Strategy
  • Defining Strategy
  • Strategic Drift
  • STEEPLE Analysis
• Where is your Organisation Now?
• Drivers of Change
• Business Drivers of Change
• McGahan’s Trajectories of Industry Change
• Competitive Strength and Competitive Advantage

 Generating Momentum and Leading Change

• Leading strategic and cultural change
• Models of change
• Planning for change: Kotter’s Eight Stage model
• Gaining support
• Overcoming resistance
• Addressing individual resistance. Winning hearts and minds

Preparing for Change

• Why Change often Fails
  • Commonest causes of failure in change initiatives and what to do about them
• Causal model of Change
• Burke-Litwin
• Financial Perspective
• Customer Perspective
• Business Process Perspective
• Learning and Growth Perspective
• The Balanced Scorecard
• Organisational Fitness Model
• The Sigmoid Curve
• Change in Teams
• Force Field Analysis
  • Helpers and Blockers for Change
• Porters’ 5 forces
• McKinsey 7s
• Change Readiness
• Organisational Fitness
• Timing of Change
• Analytical tools

People and Change

• Reactions to Change

• Managing Reactions to Change
• Personal Effects of Change
• The Emotional Loop
• Glasser’s Drivers
• ABCD theory
• Pink’s “Drive” theory: rewards and cognitive skills
• Herzberg – Hygiene and Motivational factors
• Stakeholder Mapping
• Stakeholder Management
• Stakeholder Value
• RACI Analysis
• Kano’s Customer Satisfaction Model
• Motivation to Change
• Stakeholders and Shareholders
• Delighting our Clients and Customers with Change

Leading and Managing Change

• Leading and Managing Change
  • The Leader as Role Model
    • Essential Qualities of a Change Leader
    • The VIVE™ model as the basis for Change Leadership
  • Kotter - Top Down Leadership
  • Balogun and Johnson’s – Middle-out Leadership
  • Kaizen – Incremental Change
• Communicating Change
• The “Skyscraper” model for Communicating Change
• Winning Hearts and Minds
• Delegation, Empowerment and Trust

Culture and Change

• Cultural Dimensions of Change
  • Corporate Culture
    • Edgar Schein
    • Cameron and Quinn Culture Audit
  • National Culture
  • Trompenaars and Hofstede
• Building a Learning Organization & teamwork
• Single and Double Loop Learning
• Systems Thinking
  • Laws of the Fifth Discipline
• Detailed Action Planning Session
  • Individual Action Planning
  • Paired Challenge, Coaching and Discussion
  • Plenary Declaration of Actions

Inspirational leadership: future action and intent

• The anatomy of leadership
• Inspiring by creating meaning: building a compelling vision
• Inspiring through communication: elevator speech
• Inspiring through trust
• Use inspiration in mentoring and coaching others

Leading the Strategic Skills

• Building trust and encourage teamwork
• Behaviours, values and stakeholder for support the vision
• The leadership qualities that will deliver the vision
• Two fundamental questions on leadership
• Inspiring others
• My leadership challenge

The Scandinavian Academy for Training and Development employs modern methods in training and skills development, enhancing the efficiency of human resource development. We follow these practices:

• Theoretical Lectures: 
  • We deliver knowledge through advanced presentations such as PowerPoint and visual materials, including videos and short films.
• Scientific Assessment:
  • We evaluate trainees skills before and after the course to ensure their progress.
• Brainstorming and Interaction: 
  • We encourage active participation through brainstorming sessions and applying concepts through role play.
• Practical Cases:
  • We provide practical cases that align with the scientific content and the participants specific needs.
• Examinations: 
  • Tests are conducted at the end of the program to assess knowledge retention.
• Educational Materials:
  • We provide both printed and digital scientific and practical materials to participants.
• Attendance and Final Result Reports:
  • We prepare detailed attendance reports for participants and offer a comprehensive program evaluation.
• Professionals and Experts: 
  • The programs scientific content is prepared by the best professors and trainers in various fields.
• Professional Completion Certificate: 
  • Participants receive a professional completion certificate issued by the Scandinavian Academy for Training and Development in the Kingdom of Sweden, with the option for international authentication.
• Program Timings:
  • Training programs are held from 10:00 AM to 2:00 PM and include coffee break sessions during lectures.