Course: Crisis Management & Emergency Response for the Oil and Gas Industry

The Course Content

Day One : Increase your ability to evaluate, mitigate and respond to industry challenges

• Evaluate and mitigate each of the risks facing the oil and gas industry
• Incidents, Emergencies, Crises - how to organise your teams for each scenario
• Cross border Political influences, cyber hacking and War
• Checklists, the essentials of Crisis Management and Leadership behaviours
• Emergency Plans – levels of planning and weaknesses to be avoided
• Program evaluation concept – Internal and External Audits

Day Two : Crisis Communications & Incident On-Scene Command

• Emergency Communication Centre (ECC) configuration, Information Flow & how to avoid common mistakes
• Team roles and responsibilities, extract the best from your team
• Manage the on-site potential ‘’smouldering’’ Issue before it becomes a Crisis
• Incident Commander and On-scene management. All the essential elements for success
• Investigate the importance of ‘’The Golden Hour’’, what has to be achieved in that first 60 minutes

Day Three   : Business Continuity Management (BCM) and Incident Command Systems (ICS)

• How does BCM fit into Oil & Gas Crisis Management
• Plans and Business Impact Analysis, formats, examples and templates
• Case Study and BCM Exercise
• Critical elements of corporate Command and Control
• Review of International Incident Command Systems
• International Standards for BCM, ICS, Spills, Crisis / Environmental Planning / Response

Day Four : Media and Reputation Management

• Strategies to communicate with all stakeholders at all levels - Government, Public, Media, Staff
• Case Study. Managing the media response.
• Tools to manage social media (blogs, twitter, face book) so you are always one step ahead
• Protect your reputation and brand with your stakeholders
• Media management template handout lists - Do’s and Don’ts for Conferences and TV Interviews
• Syndicate Exercise

Day Five : Crisis Management Plan Testing, Training and Exercise Simulations and potential problems

• ‘’The safety policy and procedures were in place – the practice was deficient’’  Piper Alpha Report
• Benefits of exercising and selecting the right type of exercise for the asset/scenario
• What functions need to be tested, what will the outcomes be for the participants and You
• Conducting Post-Incident/Exercise debriefings with checklists
• Evaluations, key recommendations and follow-up, when, how and in what format
• Psychological and potential problems for you and your team after a traumatic experience

The Scandinavian Academy for Training and Development employs modern methods in training and skills development, enhancing the efficiency of human resource development. We follow these practices:

• Theoretical Lectures: 
  • We deliver knowledge through advanced presentations such as PowerPoint and visual materials, including videos and short films.
• Scientific Assessment:
  • We evaluate trainees skills before and after the course to ensure their progress.
• Brainstorming and Interaction: 
  • We encourage active participation through brainstorming sessions and applying concepts through role play.
• Practical Cases:
  • We provide practical cases that align with the scientific content and the participants specific needs.
• Examinations: 
  • Tests are conducted at the end of the program to assess knowledge retention.
• Educational Materials:
  • We provide both printed and digital scientific and practical materials to participants.
• Attendance and Final Result Reports:
  • We prepare detailed attendance reports for participants and offer a comprehensive program evaluation.
• Professionals and Experts: 
  • The programs scientific content is prepared by the best professors and trainers in various fields.
• Professional Completion Certificate: 
  • Participants receive a professional completion certificate issued by the Scandinavian Academy for Training and Development in the Kingdom of Sweden, with the option for international authentication.
• Program Timings:
  • Training programs are held from 10:00 AM to 2:00 PM and include coffee break sessions during lectures.

Why Choose this Course?

This course will feature:

• Evaluation of the latest listing of potential perilous risks to the Oil and Gas Industry
• Design of effective Crisis Management & Emergency Response strategies
• Communication strategies (including Social Media) for Call Centres, Emergency Centres and Media/Government Relations
• Analysis and appraisal of industry case studies, table-top exercises with syndicate role-playing
• Enhancement of Risk and Business Impact Analyses by researching world events

What are the Goals?

• Understand the attributes between Incidents, Emergencies and Crisis in the industry
• Develop methods on how to avoid unnecessary escalation & how to design command & control response to each scenario
• Learn how to enhance on-scene leadership capabilities and techniques
• Apply best practice in organizing Emergency Communications Centre (ECC), Emergency Response (ERT) and Crisis Management Teams (CMT) to their best advantage
• Analyse the importance of human factor, the means to ensure the best psychological readiness, resource allocation, deployment, discipline and leadership.

Who is this Course for?

This course is suitable to a wide range of professionals but will greatly benefit:

• Ministry or Government Regulators
• Fire, Safety and Security Professionals
• Operation, Asset and Facility Professionals
• Risk, Marketing and Insurance Professionals
• Designated Incident, Emergency and Crisis Response Professionals
• Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response

How will this be Presented?