Course : Supervising Security Operations

Outline

Introduction to Supervising Security Operations

• Introduction
• What is Security?
• Customer Service
• The Structure of Law

Manned Security Operations

• Roles of a Security Officer
• Crime Identification
• Arrest Procedure
• Security Report Writing
• Investigations & Evidence

Physical Security Operations

• Patrolling
• Access & Egress Control
• Search Procedure

Systems Security Operations

• Technology & Systems
• Close Circuit Television (CCTV)
• Surveillance

Safety and Emergency Response

• Health and Safety Awareness
• Risk, Threat and Vulnerability Assessments
• Principles of First Aid
• Fire Safety Awareness
• Emergency Response & Evacuation Procedures
• Incident Management

Communication Skills and Conflict Management

• Communication & Reporting Skills
• Introduction to Conflict management
• Preventing Conflict
• Managing Conflict
• Learning from Conflict

Physical Intervention and Use of Force

• Introduction to Physical Intervention
• Use of Force and the Law
• Disengagement Skills
• Escorting and Guiding Skills

The Scandinavian Academy for Training and Development employs modern methods in training and skills development, enhancing the efficiency of human resource development. We follow these practices:

• Theoretical Lectures: 
  • We deliver knowledge through advanced presentations such as PowerPoint and visual materials, including videos and short films.
• Scientific Assessment:
  • We evaluate trainees skills before and after the course to ensure their progress.
• Brainstorming and Interaction: 
  • We encourage active participation through brainstorming sessions and applying concepts through role play.
• Practical Cases:
  • We provide practical cases that align with the scientific content and the participants specific needs.
• Examinations: 
  • Tests are conducted at the end of the program to assess knowledge retention.
• Educational Materials:
  • We provide both printed and digital scientific and practical materials to participants.
• Attendance and Final Result Reports:
  • We prepare detailed attendance reports for participants and offer a comprehensive program evaluation.
• Professionals and Experts: 
  • The programs scientific content is prepared by the best professors and trainers in various fields.
• Professional Completion Certificate: 
  • Participants receive a professional completion certificate issued by the Scandinavian Academy for Training and Development in the Kingdom of Sweden, with the option for international authentication.
• Program Timings:
  • Training programs are held from 10:00 AM to 2:00 PM and include coffee break sessions during lectures.

Why Attend

This course will provide security operatives, officers and managers with the fundamentals of conducting effective security operations. It will address a wide variety of topics to enable all participants to understand and practice the skills required to carry out day-to-day security functions. Participants will gain practical skills and techniques that can be implemented immediately back in to the workplace.

Course Objectives

• Demonstrate and explain the skills and duties of a confident security officer
• Explain the relevant legislation/law that impacts the work of a security officer
• Explain the importance of emergency procedures within the workplace
• List the safety principles, procedures and policies, which are required within the workplace
• Apply good communication, customer care and negotiating skills
• Apply searching, patrolling and scene preservation skills
• Describe the use of access and egress control within the security officer role

Target Competencies

• Conducting risk assessment
• Managing physical security
• Access control systems management
• Patrolling
• Incident management
• Conflict resolution
• Security report writing