Course Description
Customer service is the foundation on which success and profitability can be built. Nowadays most organizations try to give better service than their competitors, by empower their employees at the customer interface to improve processes, procedures and tasks
This 5-day course covers the techniques and tools necessary to change the organization’s culture to be more “customer-focused” organization, and help the participant to develop "customer driven" attitudes and behaviors in customer service
Course Goal:
To enhance the participant’s knowledge, Abilities and Skills necessary to lead his team to service excellence and position his department for continuous success
Course Objectives:
By the end of the workshop the participant will be able to:
Who Can Benefit?
Supervisors and managers who lead a customer service team.
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-01-06 2025-01-10 |
Class Room
Zurich-(Switzerland)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-01-12 2025-01-16 |
Class Room
Cairo-(Egypt)
|
2550 € |
Quality Customer Service for Supervisors and Managers | 2025-01-13 2025-01-17 |
Class Room
Geneva-(Switzerland)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-01-13 2025-01-17 |
Class Room
Jakarta-(Indonesia)
|
3950 € |
Quality Customer Service for Supervisors and Managers | 2025-01-20 2025-01-24 |
Class Room
Budapest-(Hungary)
|
4950 € |
Quality Customer Service for Supervisors and Managers | 2025-01-20 2025-01-24 |
Class Room
Cyprus-(Larnaka)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-01-20 2025-01-24 |
Online
ONLINE
|
1750 € |
Quality Customer Service for Supervisors and Managers | 2025-02-03 2025-02-07 |
Class Room
Bucharest-(Romania)
|
4950 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-02-03 2025-02-07 |
Class Room
Florence-(Italy)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-02-23 2025-02-27 |
Class Room
Doha-(Qatar)
|
3450 € |
Quality Customer Service for Supervisors and Managers | 2025-03-03 2025-03-07 |
Class Room
Zagreb-(Croatia)
|
4950 € |
Quality Customer Service for Supervisors and Managers | 2025-03-17 2025-03-21 |
Class Room
Kuala-Lumpur-(Malaysia)
|
4450 € |
Quality Customer Service for Supervisors and Managers | 2025-03-17 2025-03-21 |
Class Room
Athens-(Greece)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-04-07 2025-04-11 |
Class Room
Bangkok-(Thailand)
|
4950 € |
Quality Customer Service for Supervisors and Managers | 2025-04-07 2025-04-11 |
Class Room
Tbilisi-(Georgia)
|
4950 € |
Quality Customer Service for Supervisors and Managers | 2025-04-07 2025-04-11 |
Class Room
Malaga-(Spain)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-04-21 2025-04-25 |
Class Room
Istanbul-(Turkey)
|
2950 € |
Quality Customer Service for Supervisors and Managers | 2025-05-04 2025-05-08 |
Class Room
Casablanca-(Morocco)
|
3450 € |
Quality Customer Service for Supervisors and Managers | 2025-05-26 2025-05-30 |
Class Room
Stockholm-(Sweden)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-05-26 2025-05-30 |
Class Room
Hong-Kong
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-06-02 2025-06-06 |
Class Room
Munich-(Germany)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-06-16 2025-06-20 |
Class Room
Budapest-(Hungary)
|
4950 € |
Quality Customer Service for Supervisors and Managers | 2025-06-16 2025-06-20 |
Class Room
Prague-(Czech-Republic)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-06-23 2025-06-27 |
Class Room
Madrid-(Spain)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-06-30 2025-07-04 |
Class Room
Barcelona-(Spain)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-07-07 2025-07-11 |
Class Room
Brussels-(Belgium)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-07-07 2025-07-11 |
Class Room
Tunisia
|
3450 € |
Quality Customer Service for Supervisors and Managers | 2025-07-14 2025-07-18 |
Class Room
Frankfurt-(Germany)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-07-27 2025-07-31 |
Class Room
Manama-(Bahrain)
|
2950 € |
Quality Customer Service for Supervisors and Managers | 2025-08-03 2025-08-07 |
Class Room
Hurghada-(Egypt)
|
2950 € |
Quality Customer Service for Supervisors and Managers | 2025-08-11 2025-08-15 |
Class Room
Trabzon-(Turkey)
|
4450 € |
Quality Customer Service for Supervisors and Managers | 2025-08-18 2025-08-22 |
Class Room
Yerevan-(Armenia)
|
4950 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-08-25 2025-08-29 |
Class Room
Singapore-(Singapore)
|
5950 € |
Quality Customer Service for Supervisors and Managers | 2025-09-01 2025-09-05 |
Class Room
Amsterdam-(Netherlands)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-08 2025-09-12 |
Class Room
Amsterdam-(Netherlands)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-15 2025-09-19 |
Class Room
London-(UK)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-15 2025-09-19 |
Class Room
Paris-(France)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-15 2025-09-19 |
Class Room
Dublin-(Ireland)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-15 2025-09-19 |
Class Room
DUBAI-(UAE)
|
3450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-21 2025-09-25 |
Class Room
Kuwait-(Kuwait)
|
3450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-09-21 2025-09-25 |
Class Room
Marrakesh-(Morocco)
|
3450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-22 2025-09-26 |
Class Room
Hamburg-(Germany)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-09-22 2025-09-26 |
Class Room
Baku-(Azerbaijan)
|
4950 € |
Quality Customer Service for Supervisors and Managers | 2025-10-06 2025-10-10 |
Class Room
Washington-(US)
|
6950 € |
Quality Customer Service for Supervisors and Managers | 2025-10-12 2025-10-16 |
Class Room
Sharm-ElShaikh-(Egypt)
|
2950 € |
Quality Customer Service for Supervisors and Managers | 2025-10-13 2025-10-17 |
Class Room
Auckland-(New-Zealand)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-10-19 2025-10-23 |
Class Room
Beirut-(Lebanon)
|
2550 € |
Quality Customer Service for Supervisors and Managers | 2025-10-27 2025-10-31 |
Class Room
Athens-(Greece)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-11-02 2025-11-06 |
Class Room
Muscat-(Oman)
|
3450 € |
Quality Customer Service for Supervisors and Managers | 2025-11-17 2025-11-21 |
Class Room
Marbella-(Spain)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-11-17 2025-11-21 |
Class Room
Vienna-(Austria)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-12-01 2025-12-05 |
Class Room
Rome-(Italy)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-12-15 2025-12-19 |
Class Room
Copenhagen-(Denmark)
|
5450 € |
Quality Customer Service for Supervisors and Managers | 2025-12-21 2025-12-25 |
Class Room
Amman-(Jordan)
|
2950 € |
Quality Customer Service for Supervisors and Managers | 2025-12-22 2025-12-26 |
Class Room
Istanbul-(Turkey)
|
2950 € |
Quality Customer Service for Supervisors and Managers | 2025-12-22 2025-12-26 |
Class Room
Berlin-(Germany)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Quality Customer Service for Supervisors and Managers | 2025-12-22 2025-12-26 |
Class Room
Warsaw-(Poland)
|
4950 € |
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Quality Customer Service for Supervisors and Managers
Scandinavian Academy for Training and Development AB
Training services provider in the Kingdom of Sweden
Registration number : 559173 - 7431
VAT No : SE559173743101
LEI : 894500PURESQ3KN5AJ74