Communication Skills

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Communication Skills

Category

Administration and Secretarial Training Courses

Code

AC-121

City

Bangkok (Thailand)

Hotel

Hotel Meeting Room

Duration

One week 25Hour
2024-04-15 2024-04-19

Fees

4950 €
Durations for This Course
Register for this course
Content Training Methodology
Program Objectives
By the end of the program, participants will be able to:
  • Acquire the skills necessary for communicating in an effective manner.
  • Improve their ability to communicate across cultures.
  • Employ techniques for listening actively and empathically.
  • Communicate in an assertive manner.
  • Manage interpersonal conflict.
  • Handle feedback and criticism constructively.
  • Utilize advanced communication tools and skills.
  • Discover different personal listening styles.
  • Understand and harness the power of body language.
  • Apply meta programs to improve their understanding of people.
  • Practice and use assertiveness skills in different situations.
  • Unlock the secrets of influence for effective communication.
Course Outlines
Effective Communication
  • Introduction to Communication
  • Elements of Effective Communication
  • Qualities of Effective Communicators
  • The Communication Process
  • Communication Beyond Words
  • Sources of Miscommunication: Barriers
  • Overcoming Communication Barriers
Defining Effective Communication
  • Communication Overview: Definition and Characteristics
  • Evolution of Communication
  • Communicating for Results
  • Understanding Elements of Communication
  • The Element of Noise
  • Mehrabian’s 55-38-7 Rule
  • Overcoming Communication Anxiety and Other Obstacles
Communication Across Cultures
  • Improving Cross-Cultural Communication: Guidelines
  • Managing Perceptions and Biases
  • Understanding Communication Styles
  • The Cross-Cultural Communication Skill Set
  • Communicating within Multi-Cultural Teams
  • Universal Laws of Persuasion: Process
Active Listening 
  • Hearing versus Listening
  • Mastering Active Listening
  • Asking the Right Questions
  • Five Probing Techniques
  • Pitfalls of Leading Questions
The Art of Listening
  • Effective Listening and Paraphrasing Techniques
  • Understanding Different Listening Styles: Active versus Passive Styles
  • Improving the Information Recall Rate
  • Assessing Personal Listening Profiles
Internal Listening Filters
  • Sensory Input Channels
  • Internal Filter Systems: the 6 Layers
  • 6 Listening Meta Programs
  • Avoiding the Loss of Information
Communication Behavior and Conflict Management
  • Passive, Aggressive and Assertive Behavior
  • Verbal and Non-Verbal Elements of Communication
  • Understanding Conflict: Sources
  • Conflict Management Styles
  • Mastering Conflict Management Skills
  • Learning to Say No
Mastering Body Language
  • The Art of Body Language
  • Components of Non Verbal Communication
  • The Power of Appearances
  • Eliciting Thinking Patterns through Eye Movement
  • Building Rapport using Body Language
Constructive Feedback and Criticism
  • The Value of Feedback
  • Positive and Negative Feedback
  • Giving Constructive Criticism
  • Dealing with Negative Criticism 
Advanced Assertiveness Skills
  • Understanding Assertiveness: Definition and Values
  • Components of Passive, Assertive and Aggressive Styles
  • Assertiveness Rights and Responsibilities
  • Managing Criticism Assertively
The Power of Influence and Persuasion
  • Definition and Characteristics of Influence
  • 6 Principles of Persuasion: How to Apply Them
  • Bases and Sources of Power
  • Dealing with Difficult People Using Persuation
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Results --->  Of Courses
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36

Communication Skills

2024-04-08 2024-04-12
Offline 5450 €
London-(UK)

Communication Skills

2024-04-08 2024-04-12
Offline 5450 €
Madrid-(Spain)

Communication Skills

2024-04-15 2024-04-19
Offline 2950 €
Istanbul-(Turkey)

Communication Skills

2024-04-15 2024-04-19
Offline 4950 €
Bucharest-(Romania)

Communication Skills

2024-04-15 2024-04-19
Offline 4950 €
Bangkok-(Thailand)

Communication Skills

2024-05-06 2024-05-10
Offline 5450 €
Auckland-(New-Zealand)

Communication Skills

2024-05-27 2024-05-31
Offline 5450 €
Florence-(Italy)

Communication Skills

2024-05-27 2024-05-31
Offline 5450 €
Stockholm-(Sweden)

Communication Skills

2024-06-03 2024-06-07
Offline 3950 €
Jakarta-(Indonesia)

Communication Skills

2024-06-17 2024-06-21
Offline 5450 €
Hong-Kong

Communication Skills

2024-06-17 2024-06-21
Offline 5450 €
Prague-(Czech-Republic)

Communication Skills

2024-07-08 2024-07-12
Offline 5450 €
Frankfurt-(Germany)

Communication Skills

2024-07-08 2024-07-12
Offline 5450 €
Brussels-(Belgium)

Communication Skills

2024-07-15 2024-07-19
Offline 5450 €
Dublin-(Ireland)

Communication Skills

2024-07-22 2024-07-26
Offline 5950 €
Toronto-(Canada)

Communication Skills

2024-07-28 2024-08-01
Offline 2950 €
Sharm-ElShaikh-(Egypt)

Communication Skills

2024-07-29 2024-08-02
Offline 5450 €
Zurich-(Switzerland)

Communication Skills

2024-08-12 2024-08-16
Offline 4950 €
Bangkok-(Thailand)

Communication Skills

2024-08-18 2024-08-22
Offline 2550 €
Beirut-(Lebanon)

Communication Skills

2024-08-18 2024-08-22
Offline 3450 €
Kuwait-(Kuwait)

Communication Skills

2024-08-19 2024-08-23
Offline 4450 €
Trabzon-(Turkey)

Communication Skills

2024-08-25 2024-08-29
Offline 2950 €
Manama-(Bahrain)

Communication Skills

2024-08-26 2024-08-30
Offline 4950 €
Budapest-(Hungary)

Communication Skills

2024-09-02 2024-09-06
Offline 5450 €
Hamburg-(Germany)

Communication Skills

2024-09-02 2024-09-06
Offline 4950 €
Zagreb-(Croatia)

Communication Skills

2024-09-15 2024-09-19
Offline 3450 €
Casablanca-(Morocco)

Communication Skills

2024-09-23 2024-09-27
Offline 4450 €
Kuala-Lumpur-(Malaysia)

Communication Skills

2024-09-30 2024-10-04
Offline 1450 €
ONLINE

Communication Skills

2024-09-30 2024-10-04
Offline 5450 €
Auckland-(New-Zealand)

Communication Skills

2024-10-07 2024-10-11
Offline 5450 €
Paris-(France)

Communication Skills

2024-10-07 2024-10-11
Offline 5450 €
Geneva-(Switzerland)

Communication Skills

2024-10-13 2024-10-17
Offline 3450 €
Marrakesh-(Morocco)

Communication Skills

2024-10-14 2024-10-18
Offline 5450 €
Copenhagen-(Denmark)

Communication Skills

2024-10-14 2024-10-18
Offline 2950 €
DUBAI-(UAE)

Communication Skills

2024-10-14 2024-10-18
Offline 3450 €
Tunisia

Communication Skills

2024-10-28 2024-11-01
Offline 5450 €
Barcelona-(Spain)

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