INTRODUCTION
In this increasingly competitive world, customers are in a position to demand forever increasing levels of service and quality. Rather than simply react to their demands, successful companies are proactive in the way they manage quality and continuously seek to improve levels of customer satisfaction.
In this programme, you will:
WHO SHOULD ATTEND?
PROGRAMME OBJECTIVES
TRAINING METHODOLOGY
The programme will be highly participative and will include a wide range of methods including presentations, discussions, videos, case studies and exercises. Where appropriate, these will include real issues brought to the programme by delegates.
PROGRAMME SUMMARY
After completing the programme, delegates will be equipped with the tools, models, skills and confidence to improve and enhance current practices, develop new processes and monitor their success.
This programme will help delegates become customer service champions and equip them with the appropriate confidence, skills and tools to turn any department into a world class service provider and the envy of all other internal customers.
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-09 2024-09-13 |
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Class Room
Singapore-(Singapore)
|
5950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-09 2024-09-13 |
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Class Room
Brussels-(Belgium)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-15 2024-09-19 |
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Class Room
Kuwait-(Kuwait)
|
3450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-15 2024-09-19 |
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Class Room
Marrakesh-(Morocco)
|
3450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-16 2024-09-20 |
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Class Room
DUBAI-(UAE)
|
2950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-22 2024-09-26 |
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Class Room
Sharm-ElShaikh-(Egypt)
|
2950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-29 2024-10-03 |
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Class Room
Casablanca-(Morocco)
|
3450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-09-30 2024-10-04 |
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Class Room
Tunisia
|
3450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-06 2024-10-10 |
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Class Room
Doha-(Qatar)
|
3450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-06 2024-10-10 |
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Class Room
Cairo-(Egypt)
|
2550 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-07 2024-10-11 |
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Class Room
Baku-(Azerbaijan)
|
4950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-14 2024-10-18 |
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Class Room
Auckland-(New-Zealand)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-21 2024-10-25 |
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Class Room
Bucharest-(Romania)
|
4950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-21 2024-10-25 |
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Class Room
Hamburg-(Germany)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-28 2024-11-01 |
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Class Room
Istanbul-(Turkey)
|
2950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-28 2024-11-01 |
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Class Room
Munich-(Germany)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-10-28 2024-11-01 |
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Class Room
Zagreb-(Croatia)
|
4950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-11-04 2024-11-08 |
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Class Room
Malaga-(Spain)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-11-11 2024-11-15 |
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Class Room
Singapore-(Singapore)
|
5950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-11-18 2024-11-22 |
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Class Room
Berlin-(Germany)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-11-18 2024-11-22 |
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Class Room
Vienna-(Austria)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-11-24 2024-11-28 |
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Class Room
Amman-(Jordan)
|
2950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-11-25 2024-11-29 |
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Class Room
London-(UK)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-12-09 2024-12-13 |
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Class Room
Tbilisi-(Georgia)
|
4950 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-12-16 2024-12-20 |
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Class Room
Washington-(US)
|
6950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-12-16 2024-12-20 |
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Class Room
Stockholm-(Sweden)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-12-16 2024-12-20 |
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Class Room
Geneva-(Switzerland)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-12-23 2024-12-27 |
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Class Room
Paris-(France)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2024-12-30 2025-01-03 |
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Class Room
Hong-Kong
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-01-06 2025-01-10 |
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Class Room
Bangkok-(Thailand)
|
4950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-01-12 2025-01-16 |
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Class Room
Manama-(Bahrain)
|
2950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-01-20 2025-01-24 |
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Class Room
Warsaw-(Poland)
|
4950 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-01-27 2025-01-31 |
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Class Room
Cyprus-(Larnaka)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-02-03 2025-02-07 |
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Class Room
Athens-(Greece)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-02-09 2025-02-13 |
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Class Room
Hurghada-(Egypt)
|
2950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-02-17 2025-02-21 |
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Class Room
Prague-(Czech-Republic)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-03-03 2025-03-07 |
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Online
ONLINE
|
1750 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-03-10 2025-03-14 |
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Class Room
Zurich-(Switzerland)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-03-24 2025-03-28 |
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Class Room
Trabzon-(Turkey)
|
4450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-03-31 2025-04-04 |
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Class Room
Amsterdam-(Netherlands)
|
5450 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-03-31 2025-04-04 |
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Class Room
Kuala-Lumpur-(Malaysia)
|
4450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-04-21 2025-04-25 |
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Class Room
Barcelona-(Spain)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-05-19 2025-05-23 |
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Class Room
Florence-(Italy)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-05-26 2025-05-30 |
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Class Room
Madrid-(Spain)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-06-16 2025-06-20 |
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Class Room
Marbella-(Spain)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-06-16 2025-06-20 |
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Class Room
Dublin-(Ireland)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-06-23 2025-06-27 |
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Class Room
Jakarta-(Indonesia)
|
3950 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-06-29 2025-07-03 |
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Class Room
Beirut-(Lebanon)
|
2550 € |
Course Title | Duration | Class Room/ Online | Fees |
---|---|---|---|
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-07-06 2025-07-10 |
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Class Room
Muscat-(Oman)
|
3450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist) | 2025-07-14 2025-07-18 |
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Class Room
Copenhagen-(Denmark)
|
5450 € |
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Managing Service Quality and Customer Satisfaction (Professional Customer Management Specialist)
Scandinavian Academy for Training and Development AB
Training services provider in the Kingdom of Sweden
Registration number : 559173 - 7431
VAT No : SE559173743101
LEI : 894500PURESQ3KN5AJ74