Course: Effective Purchasing and Contract Negotiation Strategies

 SEMINAR OUTLINE 

DAY 1

What Makes a Negotiation a Success?

• Negotiation Exercise Number 1
• Personal obstacles to a successful negotiation
• Purchasing responsibilities as a negotiator
• Identifying the phases of a negotiation
• Understanding the phases of a negotiation
• What makes the “ winners” win – the elements of success
• Comparing Approaches in Negotiations
• Looking for a better deal for both parties
• When to use what style of negotiation
• Protecting yourself and your company
• Using Time as a key element
• Negotiation Exercise Number 2

DAY 2

The Expert Negotiator Has Many Talents

• Skill sets and knowledge requirements
• The role of intuition and Emotion
• Understanding your present personal capability
• Defining the negotiator competencies
• Uncovering the learning gap
• Identifying what should be negotiated
• Positioning the negotiation
• Determining the suppliers likely position
• The influence of long and short term supplier relationships
• The importance of research
• Negotiation Exercise Number 3

DAY 3

Valuing Issues for Both Sides

• Understanding price and cost
• Determining the suppliers pricing strategy
• Life cycle costing and improving added value
• Developing price indices
• Needs of a standard contract
• Developing terms and conditions of contract
• Transfer of ownership and risk
• Warranties & spare parts issues
• Liquidated damages
• Negotiating contractor contingencies
• Economic price adjustment clauses
• The Tender Process – does it add value
• Developing a tender assessment model
• Negotiation Exercise Number 4

DAY 4

What Happens Inside Every Negotiation - Getting to “ Yes “

• Negotiation in an e-Commerce environment
• Testing the potential benefits of e-Commerce
• Ethics in negotiation & tendering
• Developing a transparent & ethical organisation
• Negotiating with different cultures
• Telephone negotiations
• How to communicate your needs
• How to move the other party to your viewpoint
• How to gain advantage through listening
• Body language and uncovering deception
• Negotiation Exercise Number 5

DAY 5

Common Negotiation Tactics & Countermeasures

• Framing the negotiation
• Deciding your tactics and counter tactics
• Dealing with bargaining
• How to concede to gain advantage
• How to keep the seller selling
• Dealing with deadlocks in negotiations
• Avoiding The Funny Money Trap
• Lessons in negotiation from history
• 24 essential things to do in any negotiation

The Scandinavian Academy for Training and Development adopts the latest scientific and professional methodologies in training and human resource development, aiming to enhance the efficiency of individuals and organizations. Training programs are delivered through a comprehensive approach that includes:

• Theoretical lectures supported by PowerPoint presentations and visual materials (videos and short films).
• Scientific evaluation of participants before and after the program to measure progress and knowledge acquisition.
• Brainstorming sessions and practical role-playing to simulate real-life scenarios.
• Case studies tailored to align with the training content and participants work nature.
• Assessment tests conducted at the end of the program to evaluate the achievement of training objectives.

Each participant receives the training material (both theoretical and practical) in printed form and saved on a CD or flash drive. Detailed reports, including attendance records, final results, and overall program evaluations, are also provided.

Training materials are prepared professionally by a team of experts and specialists in various fields. At the end of the program, participants are awarded a professional attendance certificate, signed and accredited by the Scandinavian Academy for Training and Development.

Program Timings:

• 9:00 AM to 2:00 PM in Arab cities.
• 10:00 AM to 3:00 PM in European and Asian cities.

The program includes:

• A daily buffet provided during the sessions to ensure participants comfort.

Introduction

The ability to negotiate is one of the basic commercial business requirements yet it is often delegated to those least able to produce an effective outcome. The impact of poor negotiation is therefore felt throughout an organisation and has an immediate negative effect on company profitability.

This seminar provide practical, experience based guidance in planning and conducting a successful negotiation and identifies on an individual basis the key competencies and skills required to emerge on the winning side.

• Each day involves the delegate in a specific negotiating scenario
• The focus is upon achieving a “win - win “outcome but recognises that all negotiation are not conducted with this result in mind.
• The emphasis is placed upon good planning and preparation to assure an effective negotiated result. Fail to plan and you plan to fail!
• Common tactics and countermeasures are explored and Negotiational “ traps” uncovered
• Each delegate is expected to evaluate their current negotiating ability and develop a personal plan for improvement

Objectives

Upon completion of this seminar, participants will know:

• The importance of planning in successful negotiations
• Approaches in negotiations
• Standards of ethics
• The importance of determining, rating, and valuing the issues in a negotiation
• Evaluating strengths and weaknesses
• Important issues in various contract clauses
• Important elements of final preparation
• Common negotiation tactics & counter measures
• Gain experience & confidence through the actual negotiation of sample cases

Training Methodology

Participants will gain from a combination of instructional methods including lecture by an experienced practitioner and consultant, exercises, negotiation of model cases, and group discussions covering current practices and their relationship to the implementation of concepts and techniques discussed. This is a very “ hands on “ event with part of each day devoted to preparing and conducting a negotiation.

Organisational Impact

The organization will benefit by:

• Reduced total cost of purchased material, equipment and services
• Better outcomes in disputes and claims with suppliers and contractors
• Improved supplier performance
• Having the advantage in negotiations as a result of their employees being better prepared and trained than the employees of the other side.
• Greater likelihood that the organizations objectives in dealing with outside firms will be met.
• An employee who is more comfortable in dealing with people at all levels both within the company and across the supply chain

Personal Impact

Attendees will gain by participation in this program as a result of:

• Establishing an understanding of their existing negotiation capabilities
• Increased skill sets in negotiations
• A greater sense of confidence and professionalism
• Applying increased negotiation skills to personnel situations
• Greater ability to obtain desired outcomes in negotiations
• Increased recognition by the organization due to improved performance

Who Should Attend?

Professionals involved in:

• Projects, Contracts, Purchasing, Contract administration
• Operations, Maintenance, Quality & Engineering
• Other company activities that expose them or their staff’s to negotiations with contractors and suppliers and who want to improve their competency in this critical area of performance.

The Scandinavian Academy for Training and Development is committed to hosting all training programs in dedicated and well-equipped hotel facilities specifically designed for conducting and delivering training sessions, unless explicitly stated otherwise on our website. Participants will be notified of the program venue within 7 to 21 days prior to the programs start date, based on the Academys assessment and the programs circumstances. The Scandinavian Academy for Training and Development emphasizes that it holds no responsibility for any force majeure events that may prevent the program from being held at the designated venue. Nevertheless, the Scandinavian Academy for Training and Development will make every effort to provide suitable alternatives and extend the necessary support to participants in the event of a venue change due to unforeseen circumstances.